It is an exciting time at ODS Group. We work for local authorities, businesses, schools, universities and citizens across the city and beyond.
We are one of Oxfordshire’s biggest trade employers with over 600 people and provide a great place to work. We're building a new kind of business. A business that’s good for everyone; one that creates a more inclusive and sustainable economy that truly balances purpose and profit, one that considers the impact of their decisions on their employees, customers, suppliers, community, and the environment.
The position is based at the Cowley Marsh Depot in Oxford, with hybrid working option available. Excellent employment package available.
The Job
- Supporting waste services objectives by leading on assigned projects and initiatives to increase recycling participation and reduce waste.
- Ensuring the recycling and waste services provided to householders and customers are of a high quality.
- Monitor performance and provide analysis to improve services and resolve issues and problems.
Responsibilities and main duties
- Contribute to and deliver the objectives of the ODS’s Recycling and Waste Management Strategy in relation to waste minimisation and performance.
- Monitor the performance of collection schemes, identify sections of the community with low recycling participation and/or specific issues and implement targeted communications and service arrangements in order to improve participation in these areas.
- Conduct market research activities, benchmark good practices on recycling with other organisations and prepare recommendations for service improvement and innovation.
- Contribute and lead on projects and initiatives that support the overall aims of the service to deliver waste reduction, improved recycling and quality safe collections.
- Carry out visits, surveys and inspections engaging with customers to rectify faults or complaints Take ownership of challenging issues from all stakeholders and resolve to a satisfactory conclusion.
- Work with the wider team to carry out engagement events, press notices, open days, workshops and any other method of engagement relating to recycling and waste reduction.
- Be a subject expert in waste management and recycling and contribute to service strategy.
- Maintain effective networking, good working relationships and represent the interests of ODS and Oxford City Council with key partners and stakeholders.
- Deal with customer requests and requirements to enable them to use and access services.
- Follow up on crew reported issues including misuse of services and lead on waste enforcement for ODS
For further information and to apply click here
If you would like to discuss the vacancy, please call Maria Warner (Waste Services Manager) on 07483-010309
