About The Role
North Norfolk is a fantastic place to live, work and visit – covering over 360 sq miles of coastal and rural environment, with a population of over 100,000 people living in 120 distinct communities. Our District is one of England’s top holiday destinations and a place where people positively choose to live.
We are looking for someone with a genuine passion for helping us to create a better, cleaner environment for North Norfolk and doing the right thing for our communities, businesses and the environment.
Our Environmental Services team are responsible for delivering a range of front facing services, including in some of Norfolk’s prime visitor destinations, covering waste collections, street cleaning and grounds maintenance.
About You
Each day in Environmental Services is different - a new query, service issue or work request that you will help resolve. You will lead on the monitoring and management of the work of our contractors, ensuring the required performance is delivered and high quality outcomes achieved. You will also ensure that the team and the Council meet our statutory obligations and ambitious objectives, so we are looking for an effective communicator with good interpersonal skills to deal with queries, complaints and contractual matters.
You will have a detailed understanding of the legislation under which our services are delivered and using the experience you have gained in a similar role, you will have good decision making and problem-solving skills. Your customer service must be professional and helpful even in the face of demanding and testing situations. As such, you will be a confident communicator, with the ability to supervise a team of professional officers. It is essential that you can manage your own and the team’s time effectively, whilst growing and nurturing the team’s talents.
You will excel in this role if you have prior experience of waste and recycling services and/or street cleaning alongside a talent for management. Whilst the successful candidate must demonstrate practical leadership, management and motivational skills, we would be willing to support the successful candidate to achieve a professional management qualification. Ideally, you will be a member of the Chartered Institute of Wastes Management.
If you want to be part of an enthusiastic and forward thinking team, with a varied and challenging workload, we would like to hear from you.
Part time hours would be considered.
CLICK HERE for more details and How to Apply
For an informal discussion please contact:
Scott Martin – Environment and Safety Manager
01263 516341
Scott.Martin@north-norfolk.gov.uk
