About the Job
Newport City Council is looking to recruit a Collections Supervisor on a permanent basis (37 hours per week Monday-Sunday).
As the Collections Supervisor, duties and responsibilities will include a variety of tasks within the service. Broadly this comprises supervising daily residual domestic and trade collections, green waste collections, special / bulky collections, and seasonal initiatives.
You will oversee teams of up to 50 staff, organise manning and fleet schedules to ensure effective service delivery. You will be responsible for reactive fleet and plant repairs for a range of vehicles and equipment, responding to customer queries and complaints via email or telephone.
You will be responsible for the health and safety of the team, this will include writing and reviewing risk assessments, monitoring health screenings, ordering PPE etc.
Report directly to the Collections Team Manager you will work closely with other areas within Waste and Cleansing and other NCC disciplines such as highways and in collaborations with internal and external stakeholders across the City.
About the Person
We are looking for an enthusiastic and confident person, candidates with previous or current knowledge and experience in a similar position who take pride in their work.
You should have experience of supervising a team and carrying out similar tasks as described.
The successful candidate will have excellent communication and interpersonal skills and ideally an extensive knowledge of Newport’s residential and rural streets – although this can be learned. Candidates will demonstrate experience of dealing with customer enquiries, and will appreciate the importance of customer care.
You will have a level of IT skills that will enable you to answer emails and use applications within the basic office package such as Word and Excel, along with other NCC applications.
Our vision is to provide the most efficient and effective services in Wales and to enable this you will need to embrace change, technology, and performance management.
For an informal discussion in relation to the post, please contact Lucy Paterson, Service Manager Waste and Cleansing; lucy.paterson@newport.gov.uk.
We welcome applications for all our jobs in either Welsh or English.
Newport City Council is committed to working towards its workforce being more representive of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city, selection will be made on ability and skills to undertake the role
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