January can always bring the blues but the start to this year has been a ray of sunshine after the turbulence experienced in 2020.
Spring is about to come and the flowers are about to start blooming, the weather is about to start changing and the sun will shine through all of this darkness. Everyone is joining us with a renewed sense of enthusiasm, not only for chargeable garden waste but also the year ahead with new and exciting products being launched (watch this space).
Councils are understanding the need to go into this year with a plan to be able to start recouping money which has been wisely spent in other areas in 2020. This has meant we here at PermiServ have seen an increase in the rate of enquiries regarding chargeable garden waste and finding a solution for individual Councils, which is wonderful!
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Being able to tell Councils that we are seeing a higher public sign-up rate since Covid hit last march has been really encouraging. Typically, before Covid, Councils would usually see a sign-up rate of around 35% now this had increased dramatically, with one Council in particular reporting an uptake of 65%.
The team at PermiServ have also felt this renewed energy and there have been some fun and creative conversations within our teams to explore ways that we can continue to help Councils and make the collection of waste a smoother running process for all parties involved.
Commercial waste and a developing a CRM system for garden waste is high on our agenda as one of the things we would like to achieve and roll out this year. It is so exciting to be working with Councils directly to create this software, as we get a direct understanding of what a Council actually needs from it to make their lives easier.
To understand how we can help others is a main priority for us and the openness of our business means that we can all work together to create a service that best suits Councils and, in turn, the public.
So, with Spring coming and the feeling of a fresh start in the air, we are moving towards many new products here at PermiServ and we couldn’t be more ready to take on the challenges of 2021 including workshops, shows and new products. The workshops planned will explain more about which products are on offer, which are in development and give you the opportunity to ask any questions.
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